Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at praisethelord_777@icloud.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at praisethelord_777@icloud.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at praisethelord_777@icloud.com.

Return and Refund Policy


Thank you for shopping with us! We want you to love what you ordered, but if something isn’t right, we’re here to help. Please read our return and refund policy carefully:


Returns                                                                                                                                        You have 10 days from the date of purchase to return items.

Items must be unworn, unwashed, and in original condition with all tags still attached.

Items purchased in sale or clearance sections are also non-returnable unless faulty.


Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will issue a refund to your original payment method within 7-10 business days.

Shipping costs are non-refundable unless the item is faulty or damaged.


Exchanges

We offer exchanges for items of the same value, subject to stock availability. If you’d like to exchange your item for a different size or color, please reach out to us within 14 days of receiving your order.

If the item you want to exchange for is out of stock, we’ll process a refund instead.


Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We’ll provide a return label and offer a full refund or replacement, whichever you prefer.


How to Return an Item

1. Contact Us: Email us at [customer service email] with your order number and the item(s) you wish to return.

2. Return Instructions: We’ll send you detailed instructions, including how to return the item and a return shipping label if applicable.

3. Ship the Item: Pack the item securely in its original packaging, including your receipt, and ship it back to the provided return address.


Return Shipping Costs

Return Shipping: Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.